Latest News

COVID-19 Vaccinations

25th January 2021

Vaccinating Patients Who Are Health and Social Care Staff

NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff.  This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,

All frontline health and social care workers will be eligible for the COVID vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them

  • If you are a frontline health or social care worker and want to enquire about your first COVID vaccine dose, please do not contact your GP surgery.
  • If you are a frontline health or social care worker working for an organisation please contact them as they will likely have a roll out plan.
  • If you are a frontline health or social care staff, either self-employed or run a small organisation within the Frimley Health and Social Care ICS footprint, and have not had contact from NHS vaccination services please contact:
  • Once your email is received, you will be contacted with details about how to book your appointment. You will need your NHS number to book an appointment. To find out how to get your NHS number, please click here.

Please note, once you email us, you may not get an immediate response as we are booking more than 30,000 health and social care workers in this area so please bear with us.

Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about:

19th January 2021

Patients 75 - 79 years old 

Invitations from the surgery are now being progressively rolled out to patients in the 75 - 79 yrs age group.  This roll-out is expected to continue into next week and patients will receive a text to their mobile phone or a telephone call.  Please do not call the surgery unless you have received an invitation. 

11th January 2021

Administration of COVID vaccine(s) is now underway in Maidenhead with local GP surgeries working together to vaccinate patients in the Town Hall's Desborough Suite.

In line with Government guidance the focus is on vaccinating those most at risk - initially adult care home residents and staff, patients 80 years old or over, and, front-line health and social care workers.

Patients 80 years old and over

As vaccines become available this group of patients are being invited by the surgery, either by text or phone call, to make an appointment to attend for vaccination.  Please check your mobile phone regularly if you are in this age group.

In addition, with effect from today (11th January) patients in this age group who have not yet received a vaccination are also being sent letters inviting them to attend one of the 7 national NHS Vaccination Centres at Epsom racecourse.

Please wait to be contacted in one of these ways.  Do Not contact the surgery unless you have been invited.

Front-line Health and Social Care Workers

By mid-January all NHS Trusts will be established as 'hospital hubs' and the default provider of COVID-19 vaccinations for all healthcare and social care workers.  This group includes, but is not limited to:

  • staff who have frequent face to face contact with patients in either secondary or primary care, mental health, urgent and emergency care, and, community settings
  • those working in non-standard healthcare settings such as hospices and community-based mental health or addiction services
  • temporary, locum or 'bank' staff, students, trainees working withy patients
  • front-line social care workers directly working with vulnerable people who need support, for example in hospitals, people's own homes or day centres.  

Arrangements are currently being finalised but will not involve the surgery or the vaccination service it is offering at the Desborough Suite.

COVID-19 / Coronavirus - Important Patient Information

6th December 2020

COVID-19 Vaccination

The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available.


A prioritisation list has been produced in order for the vaccine to be delivered to groups who will need it first.  The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date.  We will contact you when it’s the right time to come forward, so please don’t contact the NHS to seek a vaccine before then.


Key messages for patients / the public

  • The vaccine will be given in order of priority to those at highest risk first.
  • We will be in contact with you with information about where and when you will need to receive the vaccine.
  • Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.
  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

29th November 2020

We are currently experiencing staff shortages due to self-isolation, however the Practice continues to work hard to maintain patient services as usual.  Patients can still access care by calling the Surgery although it might take longer than ususal to get through.  Alternatively, for non-urgent contact, use our on-line e-Consult service - available from the 'Home' page on this site.

Claremont Surgery remains open but in line with national guidance the Practice is taking a number of steps to reduce footfall in our surgeries.  Consultations with GPs will take place via phone or video.  This is to reduce the risk of spreading the virus to our patients, our staff and the wider community.

Should you need to contact us please consider our e-consult service (accessed from the top of the Home page on this site) or call us on 01628 624469.  If you are concerned about COVID-19 symptoms please use the NHS 111 online service

Please Do Not visit the Surgery unless you have an appointment.

Stay at home if you have coronavirus symptoms

Stay at home if you have:

  • a high temperature – you feel hot to touch on your chest or back


  • a new, continuous cough – this means you've started coughing repeatedly


  • loss of / change in smell or taste

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.


Do Not Come to the Surgery, Pharmacy or attend A&E



If you live with other people they should stay at home for 14 days to avoid spreading the infection outside the home.  Go to the website for more details.

Similar to the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.


All requests for an appointment with a GP or Advanced Nurse Practitioner are being reviewed by a doctor.  Please DO NOT come to the Surgery - stay at home and a clinician will call you.  In that consultation they may ask to continue the consultation via video link.  A note that the video consultation was undertaken will be added to your records but please be assured that no video records are made or kept.

The clinician will do all they can to help you over the phone.  Should a face to face consultation be necessary you will be invited to come to the surgery for an appointment.

You can also consult with us at any time via our e-Consult service.  Go to the top of the Home page on this website.  This service should not be used for emergency or life-threatening conditions.

Patients requesting practice nurse appointments will be telephoned by the nurse initially.

Repeat Prescriptions

Please follow national guidance and Do Not request your prescriptions early or stockpile medications.  Order prescriptions in the usual way - requests will not be accepted over the phone.

Our clinicians will issue all repeat prescriptions electronically to pharmacies for you to collect your medication from.  If you have not previously 'nominated' a pharmacy to receive your prescriptions electronically please do so when you re-order.

In the current circustances we do aim to maintain our usual '2 working days' turnaround time but please bear with us if it takes a little longer.

Get an Isolation Note

Use this link if you have to stay at home because of coronavirus and you need a note from your employer:

Fit to Work Notes

If you have been off work for more than seven days and require a Fit to Work note (previously known as a Sick Note) for absences that are not related to coronavirus please visit the top of the Home page on this website and submit a request via e-Consult.

On-Line Appointments

Please note that during the current emergency we have temporarily suspended our on-line appointment booking service.

General Support

If you are self-isolating and need non-medical support eg for shopping or social contact, please visit or call 0203 5148117.

Staying Healthy During Ramadam

Ramadan 2020 will take place between 23April & 23May, and will be a very different experience for Muslims this year due to the Covid-19 pandemic.

You may find the following sources of health advice helpful::

Healthcare Support for Parents

This link takes you to a table showing where to get healthcare support for different conditions:

Parent_Guide_COVID19_Web 14-04-20 (002).pdf

Summer Safety for Young Children

The following video has been produced by East Berkshire Safeguarding in response to increasing concerns about the distractions of modern life and the risks to babies and young children as the weather warms up and more time is spent outside.  All parents of young children are encouraged to watch it.



Maidenhead Midwifery Hub

Having baby at

WEXHAM PARK HOSPITAL, FRIMLEY PARK HOSPITAL OR AT HOME please register your pregnancy on the following website:

Once registered the Midwife will be in contact with you to make an appointment to see you

The team of midwives who will be looking after you during pregnancy, birth and postnatal period is the Bluebell Team, they are available between 08.30-17:00 at           St Marks maternity hub.    

IMPORTANT Patients from Maidenhead who want to Book for ROYAL BERKSHIRE HOSPITAL  please contact RBH directly for a booking appointment on 0118 322 8964.












Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website