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10th September 2021 update

Claremont & Holyport surgery  Seasonal Flu Vaccination Program 2021/22

We are rolling out this year’s seasonal flu vaccination program.  Prioritising those most At Risk - Patients who are over 65 with chronic condition.

Eligible patients will receive a text with a link to book a flu vaccination.  Clinics will be held be at the Desborough Suite at Maidenhead Town Hall SL6 1RF starting on Saturday 11th September.  Those without a mobile will be contacted by the surgery.

Claremont and Holyport have over 8000 patients to vaccinate so please be patient.  There is plenty of vaccine to go around.

If you have a face to face appointment at either of our surgeries in the next few weeks you can  be vaccinated at that appointment.  Please discuss with the GP or nurse during  your appointment

 Should you wish to decline the Flu vaccination please do so by responding to the link in the text sent to you . 

 We are still awaiting guidance from NHS England for the COVID booster programme.  

 Claremont & Holyport Surgery  

28/07/2021 - FLU SEASON 2021/22

 We have all our flu vaccines ordered and will be getting our first delivery early-September.  Please do not rush, wait to book, and make your appointment with the surgery. We will have plenty of flu vaccine.  We are awaiting further guidance on the COVID booster program before we start booking our clinics as we will be able to co-administer both vaccines and need to prioritise those most at risk.  We hope to continue using The Desborough Suite as this is the fastest and safest way to delivery this complex vaccination program.  Thank you.

 

 

Walk-in & PRE-BOOKABLE Covid-19 Vaccination Clinics update 01.09.21

COVID-19 Vaccinations in Maidenhead are available to all adults over the age of 16

If you live or work in Maidenhead then just turn up, no appointment necessary

The Desborough Suite, Maidenhead Town Hall

Over 18s: PRE-BOOKABLE & WALK- IN

  • Saturday 4 September 8.30am - 12pm (Pfizer and AstraZeneca available)

Aged 16 & 17: PRE-BOOKABLE & WALK- IN

Saturday 4 September 8.30am - 1pm (Pfizer only)

Both AstraZeneca and Pfizer vaccine available
Second jabs for either vaccine also available. If you’ve had either,
at least eight weeks ago, you can get it even if you’ve already got
your second booked elsewhere in the coming weeks.

Don't forget to eat and hydrate before your vaccination

Blood Tests - 23rd August 2021

A national shortage of blood sample bottles is adversely impacting on General Practice.  This is expected to continue for several weeks.

GP Practices have been asked to only order and undertake blood tests that are clinically necessary and to postpone non-essential blood tests.

This has meant that, regrettably, we have had to cancel a number of appointments already booked for which we sincerely apologise.  These include NHS Health checks and some routine annual health checks.

If your blood test appointment has been cancelled, or an appointment could not be made for it, please allow up six to eight weeks before contacting the Practice again to re-book.  

I had my Covid vaccination abroad - how do I get this into the NHS App?

At the moment vaccines administered overseas cannot be recorded in the UK National Immunisation Management system (NIMS) which is the system used to show your vaccination status in the NHS App.  Therefore the ability to show any “overseas” Vaccination Certificate and request a Vaccination Pass is not currently available from the NHS.

This issue is being worked on at a national level and an update is expected shortly.  We will update you further as soon as we know more.

Any queries regarding this issue need to be directed to NHS 119 or to NHS App support rather than the GP practice:                                                                                                                             https://www.nhs.uk/contact-us/nhs-app-contact-us/

update 29th June 2021: The Maidenhead Primary Care Network, led by Dr Amandeep Dosanjh continues to vaccinate local patients registered at a Maidenhead GP Practice and have so far administered over 75,000 vaccines.

We have now invited all adults 18 and over to have their vaccinations at The Desborough Suite. If you are aged 18 or over and have not received an invite by text all phone call from the surgery then please call now to book your appointment at The Desborough Suite -     01628 624469. You may also receive a letter or text from the NHS to book in to a mass vaccination site.

We are now also offering walk-in clinics at The Desborough Suite for both the Pfizer and AstraZeneca vaccines. Please look out on social media and the practice website for when these clinics will be. Have your NHS to hand, however, it does not matter if you do not know or do not have an NHS number. Thank you for your patience and understanding during this very busy time in general practice.

The vaccination site is located at: The Desborough Suite, Maidenhead Town Hall SL6 1RF.

CoVID Vaccination Update - 15th June 2021

We have now sent a text message inviting all our patients aged 18yrs and over to book their CoVID vaccination.

If you have not received a text message, possibly because we do not have a mobile number for you, or, it has changed recently, please call us to book an appointment - 01628 624469.  Please call after 10:00 am Mon-Fri. 

To date, over 11,700 of our patients have received a first dose and of these 8,600 have received a second dose.

Update as of 17th May 2021

TRAVELLING ABROAD

 Certificates or evidence about your

COVID vaccination status.

 

Note:-  We are unable to issue this certificate at the practice.

 

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

 

Proof of your vaccination status will be available in the NHS app from 17th May 2021 IF YOU HAVE HAD LOCALLY ,       

The NHSapp can be downloaded from:
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS
https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.

 

If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per                                             https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

 

If you already have on line access/ login details for patient online services, for example "Patient Access", you may use this.

 

Alternatively, you can call the NHS helpline on 119  (from 17 May) and ask for a letter to be posted to you.  

This must be at least 5 days after you’ve completed your course of the vaccine. 

The letter may to take another 5 days to reach you, or more if postal services are affected. 

Please take account of this when making your Travel plans.

THANK YOU

COVID-19 VACCINATION UPDATE 10/05/2021

COVID VACCINATION PASSPORT - click to read more

COVID-19 AstraZeneca & Blood Clotting - Patient Information Leaflet.pdf

AstraZeneca COVID-19 vaccine and blood clots: review of safety data

COVID-19 vaccination - Ramadan Questions and Answers for Workforce .pdf

PHE_COVID-19_vaccination_guide_on_pregnancy_English (publishing.service.gov.uk)

Coronavirus (COVID-19) vaccine - NHS (www.nhs.uk)

The Maidenhead Primary Care Network, led by Dr Amandeep Dosanjh continues to vaccinate local patients registered at a Maidenhead GP Practice and have so far vaccinated over 48,500 patients. 

 

We have now invited all out patients from cohorts 2-10 (all patients 40 and above, or with an underlying health condition) to have their 1st Covid vaccination and continue to book patients for their 2nd vaccinations.  If you have missed your invite to the Desborough Suite, please call the surgery to book your vaccination.  All adults at higher risk from coronavirus e.g if you have a heart disease, have diabetes, are pre-diabetic or have asthma have also been invited.

It is still the plan to vaccinate all 18-39 year olds by end July 2021, however we will only be offering the Pfizer vaccine to these patients.  Until we have delivery schedules and permission to move in the this cohort of patients we can not confirm exactly when this will be.  We will invite you when we can , no need to call the surgery. 

We are now doing lifestyle checks at The Desborough Suite, checking your height, weight and blood pressure.  Marshals are on hand to help and the data collected will be returned to your GP practice for coding and further action where needed.

2nd vaccine doses - we know many of you are anxious to have your booked appointment confirmed for your 2nd dose.  These will be administered during the 11th week post 1st dose vaccination.  The UK government has secured these 2nd dose vaccines and we are assured they will be delivered as planned.  Please only call us if you have not heard from us after the 11th week post 1st dose.

 The vaccination site is located at The Desborough Suite, Maidenhead Town Hall SL6 1RF.

 If you are aged 38 or over and have not received an invite by text or phone call from the surgery then please call now to book your appointment at The Desborough Suite - 01628 624469.  You may also receive a letter or text from the NHS to book in to a mass vaccination site.  If you choose to book in to our Primary Care led service at  the Desborough Suite,  then please ensure that you cancel you other booking at the mass site so others can use the appointment .

 If we have a mobile number for you we will invite you by text message with a link that will allow you to book your 1st vaccination appointment at The Desborough Suite online.

 We are vaccinating as quickly as the vaccine supply allows.  Patients are being invited according to the Government's criteria. To help us please do not telephone the surgery to ask when you will be receiving your vaccine as we do not have the staff to manage this demand.

 The link below provides further information on why you have to wait for your vaccine.

 Why you have to wait for your COVID-19 vaccine - GOV.UK (www.gov.uk)

 Thank you for your patience and understanding during this very busy time in general practice

 

 CoVID-19 Vaccinations Update 9th April 2021

To date, 8748 patients of Claremont and Holyport Practice have received CoVID-19 vaccines – 7331 have received one dose and 1417 have had both.  In other words, 55% of our Patients aged 16yrs and over.

Invitations have been sent by text to all ‘at risk’ patients or those aged 40 or over.  Please check your mobile phone for the invite which includes the link for you to book an appointment.  Otherwise call the surgery after 11:00 am Monday to Friday - 01628 624469.  Patients in these groups without mobile phones are being contacted by other routes.

Arrangements are being made for genuinely housebound patients who have still to be vaccinated.

Please do remember to let us know if you change your contact details.

COVID-19 Vaccinations  Update 11/3/21

 The Maidenhead Primary Care Network,  continues to vaccinate local patients registered at a Maidenhead GP Practice and have so far vaccinated over 20,000 patients. 

We have now invited all out patients from cohorts 2-9 (all patients 50 and above, or with an underlying health condition) to have their 1st Covid vaccination.  If you have missed your invite to the Desborough Suite, please call the surgery to book your vaccination.  Then we will be working our way through the remaining adult population, which we hope to do by end April..

 We now have lifestyle pods located at our vaccination site which will measure your height and weight, will take your blood pressure and measure your oxygen saturation levels.  Marshals are on hand to help and the data collected will be returned to your GP practice for coding and further action where needed.

2nd vaccine doses - we know many of you are anxious to have your booked appointment confirmed for your 2nd dose.  These will be administered during the 11th and 12th week post 1st dose vaccination.  Please only call us if you have not heard from us after the 11th week post 1st dose.

 The vaccination site is located at The Desborough Suite, Maidenhead Town Hall SL6 1RF.

  If you are in cohort 2 - 9 and have not received an invite by text all phone call from the surgery then please call now to book your appointment at The Desborough Suite - 01628 624469

If we have a mobile number for you we will invite you by text message with a link that will allow you to book your 1st vaccination appointment at The Desborough Suite online.

 We are vaccinating as quickly as the vaccine supply allows.  Patients are being invited according to the Government's criteria. To help us please do not telephone the surgery to ask when you will be receiving your vaccine as we do not have the staff to manage this demand.

 The link below provides further information on why you have to wait for your vaccine.

 Why you have to wait for your COVID-19 vaccine - GOV.UK (www.gov.uk)

 Thank you for your patience and understanding during this very busy time in general practice.

COVID-19 Vaccinations

25th January 2021

Vaccinating Patients Who Are Health and Social Care Staff

NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff.  This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,

All frontline health and social care workers will be eligible for the COVID vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them

  • If you are a frontline health or social care worker and want to enquire about your first COVID vaccine dose, please do not contact your GP surgery.
  • If you are a frontline health or social care worker working for an organisation please contact them as they will likely have a roll out plan.
  • If you are a frontline health or social care staff, either self-employed or run a small organisation within the Frimley Health and Social Care ICS footprint, and have not had contact from NHS vaccination services please contact: bookingqueries.ebpc@nhs.net
  • Once your email is received, you will be contacted with details about how to book your appointment. You will need your NHS number to book an appointment. To find out how to get your NHS number, please click here.

Please note, once you email us, you may not get an immediate response as we are booking more than 30,000 health and social care workers in this area so please bear with us.

Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about:

19th January 2021

Patients 75 - 79 years old 

Invitations from the surgery are now being progressively rolled out to patients in the 75 - 79 yrs age group.  This roll-out is expected to continue into next week and patients will receive a text to their mobile phone or a telephone call.  Please do not call the surgery unless you have received an invitation. 

11th January 2021

Administration of COVID vaccine(s) is now underway in Maidenhead with local GP surgeries working together to vaccinate patients in the Town Hall's Desborough Suite.

In line with Government guidance the focus is on vaccinating those most at risk - initially adult care home residents and staff, patients 80 years old or over, and, front-line health and social care workers.

Patients 80 years old and over

As vaccines become available this group of patients are being invited by the surgery, either by text or phone call, to make an appointment to attend for vaccination.  Please check your mobile phone regularly if you are in this age group.

In addition, with effect from today (11th January) patients in this age group who have not yet received a vaccination are also being sent letters inviting them to attend one of the 7 national NHS Vaccination Centres at Epsom racecourse.

Please wait to be contacted in one of these ways.  Do Not contact the surgery unless you have been invited.

Front-line Health and Social Care Workers

By mid-January all NHS Trusts will be established as 'hospital hubs' and the default provider of COVID-19 vaccinations for all healthcare and social care workers.  This group includes, but is not limited to:

  • staff who have frequent face to face contact with patients in either secondary or primary care, mental health, urgent and emergency care, and, community settings
  • those working in non-standard healthcare settings such as hospices and community-based mental health or addiction services
  • temporary, locum or 'bank' staff, students, trainees working withy patients
  • front-line social care workers directly working with vulnerable people who need support, for example in hospitals, people's own homes or day centres.  

Arrangements are currently being finalised but will not involve the surgery or the vaccination service it is offering at the Desborough Suite.

COVID-19 / Coronavirus - Important Patient Information

6th December 2020

COVID-19 Vaccination

The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available.

 

A prioritisation list has been produced in order for the vaccine to be delivered to groups who will need it first.  The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date.  We will contact you when it’s the right time to come forward, so please don’t contact the NHS to seek a vaccine before then.

 

Key messages for patients / the public

  • The vaccine will be given in order of priority to those at highest risk first.
  • We will be in contact with you with information about where and when you will need to receive the vaccine.
  • Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.
  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

29th November 2020

We are currently experiencing staff shortages due to self-isolation, however the Practice continues to work hard to maintain patient services as usual.  Patients can still access care by calling the Surgery although it might take longer than ususal to get through.  Alternatively, for non-urgent contact, use our on-line e-Consult service - available from the 'Home' page on this site.

Claremont Surgery remains open but in line with national guidance the Practice is taking a number of steps to reduce footfall in our surgeries.  Consultations with GPs will take place via phone or video.  This is to reduce the risk of spreading the virus to our patients, our staff and the wider community.

Should you need to contact us please consider our e-consult service (accessed from the top of the Home page on this site) or call us on 01628 624469.  If you are concerned about COVID-19 symptoms please use the NHS 111 online service www.111.nhs.uk/covid-19/

Please Do Not visit the Surgery unless you have an appointment.

Stay at home if you have coronavirus symptoms

Stay at home if you have:

  • a high temperature – you feel hot to touch on your chest or back

or

  • a new, continuous cough – this means you've started coughing repeatedly

or

  • loss of / change in smell or taste

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

STAY AT HOME

Do Not Come to the Surgery, Pharmacy or attend A&E

 

SELF ISOLATE FOR 10 DAYS - CONSULT NHS 111 ONLINE (www.111.nhs.uk) FOR FURTHER ADVICE

If you live with other people they should stay at home for 10 days to avoid spreading the infection outside the home.  Go to the www.nhs.uk website for more details.

Similar to the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Appointments

All requests for an appointment with a GP or Advanced Nurse Practitioner are being reviewed by a doctor.  Please DO NOT come to the Surgery - stay at home and a clinician will call you.  In that consultation they may ask to continue the consultation via video link.  A note that the video consultation was undertaken will be added to your records but please be assured that no video records are made or kept.

The clinician will do all they can to help you over the phone.  Should a face to face consultation be necessary you will be invited to come to the surgery for an appointment.

You can also consult with us at any time via our e-Consult service.  Go to the top of the Home page on this website.  This service should not be used for emergency or life-threatening conditions.

Patients requesting practice nurse appointments will be telephoned by the nurse initially.

Repeat Prescriptions

Please follow national guidance and Do Not request your prescriptions early or stockpile medications.  Order prescriptions in the usual way - requests will not be accepted over the phone.

Our clinicians will issue all repeat prescriptions electronically to pharmacies for you to collect your medication from.  

 In the current circumstances we do aim to maintain our usual '3 full clear working days' turnaround time but please bear with us if it takes a little longer.

Get an Isolation Note

Use this link if you have to stay at home because of coronavirus and you need a note from your employer:

https://111.nhs.uk/isolation-note/

Fit to Work Notes

If you have been off work for more than seven days and require a Fit to Work note (previously known as a Sick Note) for absences that are not related to coronavirus please visit the top of the Home page on this website and submit a request via e-Consult.

On-Line Appointments

Please note that during the current emergency we have temporarily suspended our on-line appointment booking service.

General Support

If you are self-isolating and need non-medical support eg for shopping or social contact, please visit www.wamgetsrecycling.co.uk/covid-19-support-request/ or call 0203 5148117.

Staying Healthy During Ramadam

Ramadan 2020 will take place between 23April & 23May, and will be a very different experience for Muslims this year due to the Covid-19 pandemic.

You may find the following sources of health advice helpful::

Healthcare Support for Parents

This link takes you to a table showing where to get healthcare support for different conditions:

Parent_Guide_COVID19_Web 14-04-20 (002).pdf

Summer Safety for Young Children

The following video has been produced by East Berkshire Safeguarding in response to increasing concerns about the distractions of modern life and the risks to babies and young children as the weather warms up and more time is spent outside.  All parents of young children are encouraged to watch it.

 

https://www.youtube.com/watch?v=tlcz2q7TaJA

 

HOW YOU BOOK MIDWIFE APPOINTMENTS From March 2019

Maidenhead Midwifery Hub

Having baby at

WEXHAM PARK HOSPITAL, FRIMLEY PARK HOSPITAL OR AT HOME please register your pregnancy on the following website: https://www.frimleyhealthandcare.org.uk/maternity/your-pregnancy/

Once registered the Midwife will be in contact with you to make an appointment to see you

The team of midwives who will be looking after you during pregnancy, birth and postnatal period is the Bluebell Team, they are available between 08.30-17:00 at           St Marks maternity hub.    

IMPORTANT Patients from Maidenhead who want to Book for ROYAL BERKSHIRE HOSPITAL  please contact RBH directly for a booking appointment on 0118 322 8964.

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