eConsult is not available at the weekends - please call NHS 111
Please note eConsult should not be used for requesting repeat medications as this should be done using Patient Access or the NHS App.
What is eConsult?
An online triage tool that enables GPs to conduct consultations more efficiently
eConsult provides an online portal where patients can self-check their symptoms, and receive on the spot medical advice 24/7. Helping to relieve pressure on GPs by giving patients access to round-the-clock support and alternative treatment providers.
Patients electing to eConsult with their GP simply fill out an online form
eConsult has been designed to capture the symptoms associated with over 100 common clinical conditions, with red flag sensitivity that alerts the patient to any serious signs of critical illness that require immediate medical intervention. The online form has been designed with technology that responds in real time, tailoring the questions and responses according to a patient's unique demographic.
The completed patient questionnaire is emailed securely to the practice
eConsults are securely emailed as a succinct PDF report directly to the practice administration team who then add them into a GPs workflow. The structure of the report is always the same in each individual case, so over time GPs can learn to quickly scan for the relevant information they need to make an informed and speedy decision on the best outcome for the patient.
PLEASE VISIT THE NEWS SECTION OF THIS WEBSITE TO SEE LATEST INFORMATION ON THE CURRENT COVID-19 / CORONAVIRUS EMERGENCY
Welcome to Claremont Surgery, part of the Claremont and Holyport Practice.
We are a six-partner practice and our aim is to offer a caring, efficient and patient-focused service, supported by the appropriate use of technology. We place particular emphasis on clinical excellence, patient access, team working and providing a quality service for patients. Clinical and admin staff work at both Claremont Surgery and Holyport Surgery to support patients.
We are an approved Training Practice and participate in the advanced training of fully qualified doctors in their chosen specialty of General Practice and adult nurse training.
We work in co-operation with our patients and welcome your suggestions at all times. If you experience any problems, our practice team will be happy to assist you.
If you would like to visit the website of Holyport Surgery please click on the link below:
General Practice Hub: evening and weekend appointments now available.
Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday) and can be booked up to one week ahead. Appointments take place at the GP Hub, St Marks Hospital, Maidenhead although may occasionally be offered for KEVII Hospital, Windsor. Please book these appointments in the usual way through our Reception team.
The Clinicians you see will have the same access to your medical records as clinicians at Claremont & Holyport Practice.
These appointments are for routine general practice issues only and not for urgent care. If urgent care is required outside of our opening times please call 111 for advice.
Patients aged 16yrs or over can book directly for phlebotomy (blood tests) and dressings (excluding leg ulcers) by calling (03000) 240009.
This 'General Practice Hub' service is part of a national initiative to improve access to general practice.
If you are enquiring about the Covid-19 vaccine, please note: the Vaccine will be given in order of priority to those at highest risk. We will contact you when it’s the right time to come forward, so please do not contact the NHS or GP surgery to seek a vaccine before then - for more information please see the News page
In order to provide you with the very best care, all of our doctors, nurses and staff need to keep their knowledge and skills up to date. All surgeries in Windsor Ascot and Maidenhead (WAM) have regular training sessions throughout the year and all Practices are closed during these times.
The forthcoming training afternoons for 2021-22 are as follows:
- Thursday 22nd July 2021
- Tuesday 14th September 2021
- Thursday 21st October 2021
- Thursday 18th November 2021
- Wednesday 5th January 2022
- Thursday 3rd February 2022
- Tuesday 15th March 2022
On these days the Practice closes at 12.30 and re-opens at 8.00am the next day
At all times when the Practice is closed emergency advice and assistance is available by calling 111.
To meet our requirements under the General Data Protection Regulations the following two documents provide an overview of How We Share Your Information and a more detailed description of the circumstances this information is shared.
How We Share Your Information May 2018
Privacy Notice June 2021
Medicine Supply Post Brexit
The East Berkshire Clinical Commissioning Group (CCG) has issued the following guidance regarding supply of medicines post-Brexit based on advice from the Dept. of Health and Social Care:
Supply of Medicines Post-Brexit
Self-Care For Life
Although originally set up to support Self-Care Week in November 2019 the link below continues to be a useful source of tips and information covering a range of subjects. Information is being kept updated by the CCG Communications Team and includes subjects as wide-ranging as:
- What is ‘normal’ blood pressure
- Information on Mental Health and Loneliness
- Where to go when unwell
- The importance of staying hydrated
- Self-Care Fact Sheets
(Site updated 26/07/2021)