Our staff will be courteous and respectful at all times and will endeavour to help you to the best of their ability, although they may need to refer you to another department or member of the team to deal with your enquiry. They understand that patients are often worried or under stress when attending or telephoning the surgery.
The Practice supports the NHS policy of zero tolerance with regard to any form of abuse, be it physical or verbal, to doctors, staff or others on the Practice premises or other location where treatment may take place. In extreme cases the police may be summoned to remove offenders from the Practice premises. Persons abusing this policy risk removal from the Practice list.
Provide ante-natal clinics, ante-natal relaxation classes and visit patients in their homes both before and after delivery of their babies.
Newly expectant mums need a one hour booking-in appointment with the midwife around the 8th week of pregnancy. Please call in to Reception to book your appointment as soon as you have confirmed your pregnancy.
Provide nursing assistance for those confined to their homes.
The District Nursing Team is led by Claire (RGN) and works closely with the Primary Health Care Team and other services. They may be contacted 24 hours a day by ringing 0300 265 1234.
Health visitors give advice on health care, particularly for expectant mothers, small children, the elderly and the handicapped.
The Health Visiting Team is led by Helen (RGN,RMN,HV Cert). Health Visitors advise on all aspects of health care for all ages, from the very young to the very old. The Health Visitors are happy to offer home visits on request. They may be contacted on 0300 365 6523.